jl789 Privacy Policy

This Privacy Policy governs the collection and processing of personal data by jl789 in connection with the operation of the jl789 online gaming platform. It applies to all registered players, prospective players who access the platform without registering, and any individuals who contact jl789 through its support channels.

jl789 recognises that privacy is a fundamental right under Philippine law and the broader international data protection landscape. We take our obligations as a data controller seriously and have designed our data handling practices to be proportionate, transparent, and respectful of individual rights. Operating in the Philippine online gaming market — where players entrust us with both financial information and personal identity documentation — the integrity of our data practices is not negotiable.

This Privacy Policy is incorporated by reference into the jl789 Terms & Conditions. By creating a jl789 account or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data processing activities described herein.

For the purposes of Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations, jl789 acts as the data controller in respect of personal data collected through the jl789 platform. As data controller, jl789 determines the purposes and means of processing personal data collected from its players and platform users.

jl789 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. Contact details for the jl789 DPO are provided in Section 14 of this Privacy Policy.

jl789 collects personal data in the following categories, depending on your level of interaction with the platform:

When you create a jl789 account, we collect: full legal name; date of birth; email address; Philippine mobile number; residential address; and your chosen username. This information is required to create and maintain your account in compliance with our Know Your Customer (KYC) obligations.

Prior to processing withdrawals, jl789 may request: a copy of a valid Philippine government-issued identification document (e.g., UMID, Passport, Driver's License, PhilSys National ID, or Voter's ID); a self-photograph (selfie) taken at the time of submission; and proof of residential address (e.g., a recent utility bill or barangay certificate). This data is required to satisfy PAGCOR licensing obligations and Philippine Anti-Money Laundering Act (AMLA) compliance requirements.

jl789 records all deposit and withdrawal transactions, including: GCash account references; PayMaya account references; bank account details where applicable (BPI, BDO, Metrobank); transaction amounts in Philippine Pesos; timestamps; and payment confirmation references.

jl789 logs all gaming activity on the platform, including: games played; bet amounts and outcomes; session durations; and win/loss records. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

jl789 automatically collects certain technical data when you access the platform, including: IP address; device type and operating system; browser type and version; session identifiers; and general geographic location derived from IP data. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

When you contact jl789 support — via live chat, email, or any other channel — we retain records of those communications, including the content of messages, timestamps, and resolution outcomes, for quality assurance and dispute resolution purposes.

jl789 uses the personal data described in Section 3 for the following purposes:

• Account Administration: Creating, maintaining, and managing your jl789 player account, including processing deposits and withdrawals in Philippine Pesos via GCash, PayMaya, and supported bank channels;
• Identity Verification and KYC: Verifying your identity in accordance with PAGCOR licensing requirements and jl789's legal obligations under the Philippine Anti-Money Laundering Act;
• Platform Security and Fraud Prevention: Detecting and investigating suspicious account activity, unauthorised login attempts, duplicate account creation, and potential fraud or money laundering;
• Regulatory Compliance: Meeting jl789's reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), and other relevant Philippine regulatory authorities;
• Responsible Gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and implementing responsible gaming interventions where appropriate;
• Customer Support: Responding to your queries, processing complaints, and resolving disputes through jl789's 24/7 support team;
• Service Improvement: Analysing aggregated and anonymised platform usage data to improve the jl789 gaming experience, optimise performance, and develop new features;
• Direct Communications: Sending account-related notifications, transaction confirmations, security alerts, and — where you have provided consent — promotional communications about jl789 offers and events.

Under Republic Act No. 10173, jl789 must identify a valid legal basis for each category of personal data processing. The legal bases applicable to jl789's data processing activities are as follows:

• Contract Performance: Processing necessary to create your account, verify your identity, process your deposits and withdrawals, and deliver the jl789 gaming services you have requested;
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, AMLA compliance, tax reporting obligations, and NPC data protection requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for direct marketing communications and optional platform features where your specific, informed, and freely given consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jl789 does not sell your personal data to third parties. We share personal data only in the following limited and specific circumstances:

• Payment Processors: Transaction data is shared with GCash (Mynt), PayMaya (Voyager Innovations), and partner banks (BPI, BDO, Metrobank) as necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulation;
• Regulatory Authorities: jl789 discloses data to PAGCOR, the AMLC, the NPC, and law enforcement agencies where required or permitted by Philippine law, including in response to lawful requests, court orders, or regulatory investigations;
• Technology Service Providers: jl789 engages third-party technology providers for hosting, security monitoring, and platform analytics. These providers are contractually bound to process data only on jl789's instructions and to maintain appropriate security standards;
• Game Content Providers: Certain game providers may receive pseudonymous session data (e.g., bet amounts, game outcomes) necessary for game delivery and dispute resolution. No directly identifiable personal information is shared with game providers beyond what is technically necessary;
• Professional Advisors: jl789 may share data with legal counsel, auditors, and compliance advisors under strict confidentiality obligations where necessary for the conduct of jl789's business or legal defence.

jl789 uses cookies and similar tracking technologies on jl789.asia to support the operation and improvement of the platform. Cookies are small data files stored on your device when you access the site. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function, including session authentication, security tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality;
• Functional Cookies: Store your preferences such as language settings, game view preferences, and notification choices to improve your jl789 experience across sessions;
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use jl789.asia, enabling jl789 to identify and improve underperforming areas of the platform;
• Security Cookies: Support fraud detection and account security functions by recognising trusted devices and flagging unrecognised login sources.

You may manage non-essential cookies through your browser settings. Disabling strictly necessary cookies may prevent jl789.asia from functioning correctly. jl789 does not use advertising or cross-site tracking cookies.

jl789 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to legal and regulatory retention obligations. The following retention periods apply:

• Account and Registration Data: Retained for the duration of your jl789 account and for a period of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations;
• Identity Verification Documents: Retained for five (5) years following account closure or the completion of the last transaction, as required by AMLA compliance obligations;
• Financial Transaction Records: Retained for a minimum of five (5) years following each transaction, as required by Philippine financial regulation;
• Gaming Activity Data: Retained for a period of two (2) years following account closure, for dispute resolution purposes;
• Customer Support Communications: Retained for two (2) years following the resolution of each support interaction;
• Technical and Device Data: Retained for a period of twelve (12) months, after which it is anonymised or deleted.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jl789's data disposal procedures. Players may request earlier deletion of data not subject to mandatory retention obligations; see Section 9 for details.

Under Republic Act No. 10173, you have the following rights with respect to personal data held by jl789. To exercise any of these rights, contact jl789's Data Protection Officer using the details in Section 14. jl789 will respond to verified requests within thirty (30) days.

jl789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl789's servers;
• Encryption at rest for all stored personal and financial data using AES-256 encryption;
• Role-based access controls ensuring jl789 staff access only the data required for their specific functions;
• Multi-factor authentication requirements for all jl789 staff accessing production systems containing personal data;
• Continuous security monitoring and intrusion detection systems;
• Regular third-party security audits and penetration testing;
• Documented data breach response procedures aligned with NPC notification requirements.

While jl789 employs robust security measures, no internet-based platform can guarantee absolute data security. You also play a role in protecting your account by using a strong, unique jl789 password, enabling two-factor authentication, and logging out of your session on shared devices. For detailed advice on account security, see our FAQ.

Parents and guardians who believe a minor may have accessed the jl789 platform are encouraged to contact jl789 support immediately. jl789 will investigate and take appropriate action, which may include account closure and reporting to relevant authorities where required by law.

Certain third-party service providers engaged by jl789 — including cloud infrastructure providers and game content suppliers — may process personal data in data centres located outside the Philippines. Where such international transfers occur, jl789 ensures that:

• The recipient country or organisation provides an adequate level of data protection recognised by the NPC or equivalent regulatory standards;
• Contractual data protection obligations are imposed on the recipient through appropriate data processing agreements;
• Transfer mechanisms comply with the requirements of RA 10173 and NPC implementing regulations.

jl789 will not transfer personal data to jurisdictions where adequate protection cannot be ensured without your prior consent, unless such transfer is required by applicable Philippine law.

jl789 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, jl789 will notify registered players via in-platform notification and/or email to the registered contact address, with a minimum of seven (7) days' notice before the revised policy takes effect.

The effective date at the top of this Privacy Policy reflects the date of the most recent revision. Your continued use of the jl789 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Privacy Policy, you must cease using the platform and close your jl789 account before the effective date.

For any questions, concerns, or requests relating to this Privacy Policy or jl789's data processing practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — please include "Privacy Request" or "Data Protection" in the subject line to ensure correct routing to the DPO team;
• Live Chat: Available 24 hours a day, 7 days a week from any page on jl789.asia after logging in — request transfer to the Data Protection team;
• Response Time: jl789 will acknowledge all privacy-related requests within 5 business days and provide a substantive response within 30 calendar days of receiving a verified request.

If you are dissatisfied with jl789's response to a privacy concern, or believe that jl789 has processed your personal data in violation of RA 10173, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. The NPC's official contact information and complaint procedures are published on the NPC's official government website.